FAQs
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While our books are also available on Amazon and other retailers, ordering directly from us has a few special benefits:
β’ π³ A tree is planted with every direct order
β’ π Premium paper options and careful print quality
β’ π You support an independent author and small business
β’ π Exclusive bundle savings (Buy 5, Get 1 Free)
β’ π Free US & UK shipping on qualifying orders
Amazon is great for convenience, but ordering direct helps us continue creating new bilingual stories for families around the world.
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We currently ship to the United States and the United Kingdom.
πΊπΈ United States
- All books are printed to order in the USA.
- Please allow 7β10 business days for printing, followed by standard shipping (3β5 business days).
- Free shipping on orders over $35.
π¬π§ United Kingdom
- Books are printed to order in the UK.
- Please allow 7β10 business days for printing, plus delivery time.
- Estimated total delivery time: 7β14 business days.
- Free shipping on orders over Β£30.
π Other Countries
At this time, we are unable to offer automatic international shipping outside the US and UK.
If you are located elsewhere and would love to order, please contact us and weβll do our best to help.
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π§ How to Access Your Free Audiobook
- Scan the QR code in the book.
- Youβll be taken to a secure BookFunnel webpage.
- Enter your email address to receive your access link..
- Download the free BookFunnel app on your device (available for iOS and Android).
- Open the app and enter your code β then enjoy listening!
Your audiobook will be safely stored in the app, so you can listen anytime, anywhere.
The audio is available via the download link in your book provided through Bookfunnel. The Bookfunnel app is free to download on both Apple and Android devices.
If you experience any issues with the download, please contact Bookfunnel support here
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If a product gets damaged or was faulty upon delivery, we offer 100% refund.
Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
The return process:
For returns, please email mooliprint@outlook.com with the subject 'Returns' and include your order number, name and the reason for the return.
You will be provided instructions where to send returned goods.
Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
Please note that customers are responsible for shipping costs of returned items.
When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
If the refund is approved, it will then be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
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Yes, we do! Please visit our wholesale page for more details.